Careers

Chapter Engagement Manager

ASLA is seeking a creative, energetic, and self-starting Chapter Engagement Manager to strengthen support for chapters and improve understanding and value of the role of ASLA chapters as part of the member experience. The manager will foster relationships and develop and execute an engagement plan that fuels the work of chapters and effectively delivers the mission of ASLA to its members and respective communities. The manager will lead and champion a culture across the organization that optimizes the partnership of ASLA and its 49 professional chapters and more than 80 student chapters. The Chapter Engagement Manager will report to the Director of Membership and Chapter Relations and has no direct reports.

Responsibilities:
• Develops an annual chapter needs assessment and implement programs and services that support chapter development and growth.
• Oversees the administration of assigned volunteer groups, including the Chapter Presidents Council (CPC), including planning, designing, and conducting Chapter Leadership training in live, eLearning and virtual formats.
• Works collaboratively with other staff to optimize the chapter’s role in executing the ASLA Strategic Plan.
• Develops and consistently monitors key metrics to measure the success of established goals and targets. Recommends and implements changes as needed.
• Establishes processes that facilitate communication, connectivity, and sharing among chapters and other areas of activity through ASLA.
• Materially supports equity, diversity, and inclusion initiatives through developing programs and content targeted to chapter needs.
• Proactively communicates ASLA updates with chapter leaders and ensures effective feedback loops are maintained.
• Develops strategies and tactics that evaluate the CPC’s composition and collective effectiveness.
• Works with staff, chapter, and volunteer leaders on brainstorming new models which reinforce the consistent delivery of members benefits.
• Assists in identifying/managing creation, planning, and development of new national chapter and international chapter programs and services, such as emerging professional events, mentorship programs and more.
• Leads collaboration across the organization to ensure the successful development and execution of chapter events.
• Assists chapters to identify and cultivate new leaders within membership.
• Serves as an engaged and collaborative representative of ASLA with members, prospects, and other relevant connections; strengthen relationships with individuals and institutions on behalf of ASLA’s strategic goals and priorities.
• Other duties as assigned.

Qualifications:
• Experience engaging with volunteer leaders and executive leadership; leading cross-functional teams; and with needs assessment, data interpretation and translation, and outcomes measurement required.
• Excellent consensus building, negotiation, budget management, interpersonal, decision-making, and verbal/written communication skills essential. Ability to practice sound judgement in dealings with volunteer leaders and other colleagues.
• Must be a strategic and innovative thinker with the ability to solve problems and execute initiatives; synthesize data and transfer into actionable outcomes; and serve as an effective liaison between or among various groups, including the ability to engage in successful negotiation, collaboration and conflict resolution.
• At least seven years of professional experience in non-profit association management, including chapter relations, marketing, engagement initiatives, and developing and implementing strategic planning initiatives.

 Benefits: ASLA offers a competitive benefits package including medical and dental insurance (ASLA contributes 100% for employees), vision insurance, company-paid STD & LTD, 401k plan with employer match, and 10 paid holidays each year.